Leadership is a Choice, not a Position

Whether you are a service manager, sales manager, or business owner, you have chosen to lead. Leadership is a choice, not a position, so make sure you learn how to rock it! Here are a few leadership quotes to begin today’s conversation. + George Patton- “Don’t...

Re-Contacting Lost Leads

Over the last several months things have no doubt been fast and furious as you went through your busiest season of the year. Many homeowners have become your customers, but many have been lost or are possibly still pending. Now might be the first time you have had a...

How’s Your Sales Coaching ROI?

In 1958, the Green Bay Packers finished their season, 1-10-1, although the team roster contained five future Hall of Fame inductees. Vince Lombardi became head coach in 1959 and at his first team meeting his first words were, “Gentlemen this is a football,” as he held...

Wisdom vs. Knowledge

+ Knowledge is knowing history well. Wisdom is learning from it, so as not to repeat its mistakes. + Knowledge is knowing it is a one-way street. Wisdom is still looking both ways before crossing. + Knowledge is knowing Frankenstein was the doctor. Wisdom is knowing...

Where Do Your Salespeople Reside?

To be an effective sales manager, it is important to understand where salespeople are emotionally, in order to know how to coach them toward improved performance. For starters there are four different emotional areas where sales folks may reside at any given point in...