If you manage employees, not just salespeople, no doubt you have a few that don’t do what they are supposed to do, when they are supposed to do it. Well this is your lucky week because my post is the audio recording (38 minutes) of an educational talk I was invited to give at beautiful Sandestin, in north Florida, to a group of Orkin franchise owners, who had their annual conference in mid-September.
I’ve also attached a five-page WORD document, which was the handout I used for the participants of that conference. You might want to print a copy to follow along as you listen to the audio. The last two pages are coaching forms that will be very helpful when you face performance issues in your enterprise.
Whether it’s service technicians and installers, admin folks in your offices, inside or outside salespeople, or managers on your staff; this simple management coaching process will be helpful in getting everyone back on the performance bus at your company.
Simply click the PLAY BUTTON when you are ready!
Click to download the accompanying handout:
Coaching Underperforming Employees
©2016 Robinson Training Solutions LLC