Do You Like Me, Yes or No? – Choose One

Up until that particular day in Mrs. Barnes 5th grade class, I really hadn’t paid much attention to girls, but that all changed that late October afternoon. I was sitting in my school desk, daydreaming, when I happened to look to my right and for the first time...

Six Ways To Make People Like You – Part 3

This week we are looking at Dale Carnegie’s third and fourth principles of likeability. 3. SMILE – A simple way to make a good first impression Actions speak louder than words, and a smile says, “I like you, you make me happy. I am glad to see you.”...

Sales Process Meet Buying Process – Part 2

A Russian businessman walks into a Swiss bank in Geneva and asks for a $100 loan. He volunteers his luxury Mercedes car as collateral. With collateral that good, the bank manager automatically approves the loan. A year later, the Russian comes back and repays the loan...

Hearing is Not Listening – Part I

Desiring to change directions, a large company hired a new CEO who decided his first mission would be to rid the company of its slackers. During his first week at the helm, the big kahuna noticed a guy leaning against a wall at a company facility he happened to be...