Want to Sharpen Your Communication Skills?

by | May 1, 2017 | Sales Basics

In September 2014 Doug spoke to the West Virginia Pest Control Owners Association, at their annual meeting in Morgantown. He borrowed the famous line from the movie Cool Hand Luke as the title for his keynote address. As a subscriber, you’re in for a real treat this...

Fail-Yuh To Communicate – Part III

by | Nov 18, 2014 | Sales Basics

This is the third and final segment of Doug’s mid-September keynote speech to the West Virginia Pest Control Owners Association, at their annual meeting in Morgantown. This is the last 20 minutes of his one-hour address to that group of business owners, where he ties...

Fail-Yuh to Communicate – Part II

by | Nov 11, 2014 | Sales Basics

This is the second 20 minute segment of Doug’s mid-September address to the West Virginia Pest Control Owners Association, at their annual meeting in Morgantown. As a subscriber, you’re in for a real treat this month, because Selling Point has produced a podcast of...

Fail-Yuh to Communicate – Part I

by | Nov 4, 2014 | Sales Basics

In mid-September Doug spoke to the West Virginia Pest Control Owners Association, at their annual meeting in Morgantown. He borrowed the famous line from the movie Cool Hand Luke as the title for his keynote address. As a subscriber, you’re in for a real treat this...

Hearing is Not Listening – Part II

by | Oct 28, 2014 | Sales Basics

I once heard a story about how President Franklin Roosevelt often endured long receiving lines at the White House. He complained that no one really paid any attention to what was said. One day, during a reception, he decided to try an experiment. To each person who...