by Doug Robinson | Jun 25, 2018 | Sales Basics
Over 80 years ago Dale Carnegie related a story about how Charles Schwab had a steel mill manager whose people weren’t producing their work quota. “How is it that a manager as capable as you can’t seem to make this mill turn out the amount of steel it...
by Doug Robinson | Apr 17, 2017 | Sales Basics
I’ve just got to share another piece from Mark Ford, founder of The Palm Beach Research Group. He’s always great, but as a life-long salesperson this particular newsletter issue really rang my bell. He made so many great points that really need to be heard, that I’m...
by Doug Robinson | Jul 12, 2016 | Assessing
Defining problems is the key to solving them. Once, Einstein was asked how he would approach the problem of avoiding the end of the world if he had only one hour to solve it. He said he would spend 55 minutes identifying the problem and the last 5 minutes solving it....
by Doug Robinson | Sep 17, 2015 | Sales Basics
Whether you are young or old, if you know anything about baseball you surely know #8, the legendary Yogi Berra. He played 19 years in the majors, most of those behind the plate with the Yankees. He was chosen as an American League All Star 15 times, smacked 2150 hits,...
by Doug Robinson | May 13, 2015 | Sales Basics
An old prospector was digging for gold without success, so he decided to head into town and have a few shots of whiskey. He tied his mule to the hitching post and headed inside. At the same time a drunken cowboy staggered out of the bar and said, “Old timer, can...