by Doug Robinson | Jul 6, 2020 | Sales Basics
On a quiet 2013 Tuesday night in Germany, an 1,100-pound bomb exploded… killing three men. This wasn’t a terrorist attack. The active bomb had been buried for nearly seven decades. You see, the three victims were experts on disposing of World War II-era...
by Doug Robinson | Feb 24, 2020 | Assessing
Have you ever heard the concept called Shoshin; translated as a “beginner’s mind?” Me neither. Maybe because it is actually a tenet of Zen Buddhism, of which I am not an adherent. On the other hand it is the definition of a “beginners mind” that interests me in...
by Doug Robinson | Jun 11, 2018 | Customer Service
In case you were out of pocket as a passenger on the latest SpaceX mission and missed Lagniappe-Part I last week, please stop and read it HERE before continuing. I’ll be the first to tell you I was very pleasantly surprised when Joe’s email concluded with a request...
by Doug Robinson | Mar 19, 2018 | Proposing
I was once a new resident in a rural community and was talking to my neighbor, who was a great guy and a WWII vet. I asked him what the best route was to the interstate highway. He told me, “Go down to the main road and turn left, when you get to the end of the stone...