by Doug Robinson | Feb 28, 2022 | Customer Service
I don’t have to tell all you commercial sellers reading this week’s Selling Point how important it is to your economy to be able to give birth to new satisfied customers who will sing your praises to sister businesses in their market segment. Those recommendations...
by Doug Robinson | Jul 26, 2021 | General
You’ve certainly heard the term “model prisoner,” so listen to this. In 1985, Fleet Maull began serving a 14-year sentence for drug trafficking. During his incarceration, he completed a PhD in psychology, authored a well-received book, became an ordained priest,...
by Doug Robinson | Aug 12, 2019 | General
Doug’s note: Today’s post comes from an interesting book, An Embarrassment of Riches, by Alex Green. Although it is primarily a book on great investing ideas, it contains some of the secrets to a life well-lived. Here is one of them… Talk about a...