Prohibit Prospect Pigeon-Holing

If you’re scratching your head wondering what I mean by ‘prospect pigeon-holing’, then swap that phrase for labeling, branding, or stereotyping. Here are a few common selling-related examples: + “When I saw that name on my schedule I crossed my...

Hearing is Not Listening – Part II

I once heard a story about how President Franklin Roosevelt often endured long receiving lines at the White House. He complained that no one really paid any attention to what was said. One day, during a reception, he decided to try an experiment. To each person who...