Who We Are
Doug Robinson, founder of Robinson Training Solutions is an experienced sales coach and author. He has been selling, managing, training, and coaching sales people in multiple industries for nearly 50 years.
We won’t bore you with his resume of accomplishments, but the bottom line is that during his working life to date he has touched and improved the performance of literally thousands of inside/outside sales reps and service specialists; both residential and commercial. Doug “gets” salespeople!
Doug left the corporate world in early 2011 and established RTS in order to assist companies in service industries as a blue collar sales coach. Most franchises and smaller companies there don’t have the luxury of an internal sales training department, and could really use a guy with Doug’s background, abilities and attitude.
In 2012 Doug checked off a bucket list item by completing and publishing his book, Sell is NOT a Four Letter Word. It contains 116 short (2-3 pages each), yet relevant lessons written to help salespeople. Effective prospecting activities to learn self-generation of more leads is typically important to all businesses. This is a topic Doug emphasizes throughout the book. Doug also demonstrates to readers how to communicate in the marketplace without appearing and sounding like predictable salespeople. Click on the image below to see all 116 lessons along with what skill focus each one targets.
Whether you sell business-to-business, person-to-person, from a call center cubicle, or as a service employee adding new customers or up-selling existing ones; your performance will improve by reading and applying the lessons in this book.
What We Do
Doug assesses every potential client before agreeing to work with them. He performs discovery to determine deficiencies a sales team is experiencing and then prescribes a relevant, common sense sales coaching solution. Doug absolutely understands that business owners/managers want effective and strategic training that will light a fire under their sales team, but they don’t want to pay much for it.
In order to address both of those objectives, Doug offers two economical and effective alternatives to meet and exceed client expectations.
1. Doug’s Live Videoconference Sales Coaching – Currently Doug conducts over a dozen, 30 minute customized online sales coaching sessions each week. These sessions are provided for franchises and other small companies who’ve hired Doug to help them, and he could do the same for your salespeople.
The online coaching sessions are performed on an agreed upon day and time each week. He makes a short assignment from his book mentioned above, or from his weekly newsletter Selling Point (subscribe box on the right) , available for FREE to subscribers. These serve as lesson plans for an online discussion, Q&A, and role play on that particular topic. These sessions are not lectures but rather interactive and participatory upbeat sales meetings.
View clips from a couple of these sales coaching sessions.
Watch a short video testimonial from a current client
2. ‘Do It Yourself’ Sales Training Using Doug’s Materials – If that option doesn’t excite you or fit your operational circumstances, use Doug’s materials and hold your own sales coaching sessions.
Below is one of the 116 Leader Guide pages.
The DIY system consists of 116 individual training topics from the book, providing you over two years of weekly sales meeting material. Your job is now to fill the role of trainer and facilitate the content any way you see fit. A tutorial video is available here.