by Doug Robinson | Jul 17, 2023 | Objections
If you missed Part I of this article, please stop and read it HERE before continuing… First I’ll share this short yarn about “trust” and then get back into this important topic and discuss the final two types of objections. Years ago, a fellow named Parker...
by Doug Robinson | Jul 10, 2023 | Objections
Photo credit-avstop.com After every flight, UPS pilots fill out a form called a ‘gripe sheet’ which tells mechanics about problems with the aircraft. The mechanics address the problems; document their actions on the form, and then pilots review the gripe...
by Doug Robinson | Aug 28, 2017 | Objections
If you missed Part I of this article, please stop now and read it HERE before continuing… Let me first share this short yarn about “trust” and then I’ll get back into this important topic and discuss the final two types of objections. Years ago a fellow named Parker...
by Doug Robinson | Aug 21, 2017 | Objections
After every flight, UPS pilots fill out a form called a ‘gripe sheet’ which tells mechanics about problems with the aircraft. The mechanics address the problems; document their actions on the form, and then pilots review the gripe sheets before the next...
by Doug Robinson | Jun 19, 2017 | Objections
How many times have we all heard that “timing is everything?” I can certainly attest to that and will give you an example from my past. In 1980 I made a career change into a sales field totally foreign to any of my past employment experience. The reason I did this was...
by Doug Robinson | Dec 21, 2015 | Objections
One day a dentist was performing an exam on a new patient: “Hmmm,” the dentist said after reviewing the x-rays. “What’s wrong?” asked the patient, sensing the concern. “Looks like we need to pull a bum tooth,” said the dentist. “Oh no!” the patient grimaces. “How much...