Carnegie’s Clue for Confident Closing

DALE CARNEGIE (1888-1955), became famous by showing others how to become successful. His book How to Win Friends and Influence People (1936) has sold more than 10 million copies and is still very popular because of his illustrative stories and simple, well-phrased...

Pesky Pillars of Premium Priced Products

An acquaintance of mine with a similar work background told me that recently he and his wife were shopping for a graduation gift. They found an attractive ladies’ watch and decided to buy it. After telling the store salesperson they wanted the watch, the clerk...

Demonstrate as You Elaborate

A picture is worth a thousand words is a phrase everybody has no doubt heard all their lives. Today I want to add to that phrase that a demonstration is worth a thousand (or possibly thousands of) dollars. Your offering may contain many differences and advantages, but...

Stop and Think, then Get in Sync

I talk a lot about how important it is to conduct an interview to establish a diagnosis to determine the pain points and needs of buyers early in the process. That of course begins with identifying and mirroring your prospect’s temperament, but maybe I haven’t been...