by Doug Robinson | Apr 8, 2024 | Assessing
I am quick to remind salespeople that TRUST is one of the key reasons residential and commercial buyers do business with them, but I probably don’t spend enough time discussing ways to earn it. Conversely, I talk a lot about the value of asking questions, but rarely...
by Doug Robinson | Jun 12, 2023 | Assessing
If you are like me, I’ll bet you too have encountered buyers whose attitudes and behaviors were as confusing as the preacher who gave a sermon on tithing, and then ended the service by having everybody sing, Jesus Paid It All. Although it’s next to impossible to...
by Doug Robinson | Mar 6, 2023 | Sales Basics
The last several weeks I’ve been noticing all over LinkedIn and Facebook, captioned posts of Spring Sales Kickoff meetings and events, showing smiling faces of excited salespeople in hotel ballrooms full of balloons and rah-rah posters with catchy slogans. It’s that...
by Doug Robinson | Sep 27, 2021 | Sales Basics
Recently I (Doug) was having coffee with a close friend at a restaurant when he launched into re-telling an experience I heard from him couple weeks back. I sat there with my mind elsewhere, hoping he would only tell the short version this time, when he noticed my...
by Doug Robinson | Mar 22, 2021 | Sales Basics
Most of us in the sales profession like to think of ourselves as amiable people, whether we are introverts or extroverts. But if you were to ask if we were charismatic, far fewer of us would probably claim that. Charismatic is an adjective we might apply to people...