Appropriate Touching

by | Feb 23, 2016 | Prospecting

As a father of four and grandpa of six I maintain a constant awareness of the environment my offspring inhabit. Like you, there is not a month that goes by where we fail to hear about incidents of abuse, many of which begin with inappropriate touching. Today I want to...

The Facts Don’t Count

by | Feb 16, 2016 | Presenting

In every market segment there are tons of sales reps that look good and smell good just like you, queuing up to homeowner’s doors and buyer’s offices every day. Additionally, virtually all of you sell good to great products and services and flash around glossy...

Success Skill Trilogy

by | Feb 9, 2016 | Sales Basics

Everywhere we look nowadays we see lists of “the 12 things you need to do”, or “the 9 skills you must possess”, or “the 10 most critical habits you must form.” There is nothing wrong with lists like these except for the fact that they tend to be overwhelming. Most...

Best Offense is Good Defense

by | Feb 2, 2016 | Customer Service

“THOU SHALT NOT STEAL” – Exodus 20:15 While headed to Memphis on a plane I read a shocking story from an in-flight magazine. Supposedly millions of dollars in goods and services are lost to theft every year in this country. It’s estimated 1 out of every 52...